Support

how can we help?

Tell us what you need and we’ll help you get back to connecting.

Email Taply Support


order status & fulfillment

Questions about an order, production timing, shipping, or delivery.

NFC & card activation

Help tapping, scanning, activating, or testing your Taply card.

profile updates

Need to change your contact information, links, photo, logo, or profile details?

damaged or replacement cards

Tell us what happened and include a clear photo when possible.


before you email

Include a few details so we can help faster:

  • Your full name
  • Your order number, if you have one
  • The email address used at checkout
  • A short description of the issue

Email: hello@taply.cards

Protect your information. Taply will never ask for your password, full payment-card number, or account sign-in code by email.