Frequently Asked Questions
does someone need an app?
No app is needed to open the destination on a compatible iPhone or Android phone. Tap support and tap location vary by device. Your profile QR code provides another way to open the same destination.
how does the tap work?
Taply cards use the same short-range technology phones use for tap-to-pay. Tap your card to the top of a compatible iPhone or the back of a compatible Android phone and your link opens, with no app needed.
how much does it cost?
Card Only is $25 with no monthly Taply hosting fee. Card + Profile starts at $45 upfront and includes the first month of hosting, then $5/month per hosted profile. The optional Custom Design selection is $99 upfront with the same ongoing hosting charge. Shipping and applicable tax are shown at checkout.
what does a taply profile look like?
Open rufus.taply.cards on your phone to see a live Taply profile. Tap a theme on that page to preview all six designs.
what happens after checkout?
Complete the setup form in your confirmation email. Submit once for each physical card or profile, using the order number and checkout email. You do not need a second submission for the monthly hosting line.
do i approve my profile before shipping?
Yes. We build your profile, send a preview, and wait for your approval before physically programming and testing the card. Shipping happens last.
how long does it take?
Most orders are prepared within 14 business days after payment and all required setup information are received. For Card + Profile, you approve the website preview before we program and ship the card. Waiting for approval or requested revisions can extend that timing. Carrier delivery time is additional.
can i choose my profile address?
Request a name such as yourname.taply.cards in the setup form. For example, our founder's profile is at rufus.taply.cards. Use lowercase letters, numbers, and hyphens. We confirm availability before assigning the address. A requested name is not reserved just because it is entered on the form.
can i update my information?
With an active hosting subscription, email hello@taply.cards to request standard profile changes. Your physical card continues to open the same profile URL. Card Only opens the external URL you supply; changing that URL may require the card to be reprogrammed.
is there a minimum order?
No. You can order one card. Discounted team card pricing starts at 10 cards. Each hosted profile has its own $5 monthly service after the included first month. Request a team quote before purchasing a team order.
what if the setup form does not work?
Email hello@taply.cards with your order number and checkout email. We can collect your setup details and images by email.
how do i cancel hosting?
Use the subscription management option provided with your subscription, or contact hello@taply.cards for help. Your hosted profile stays active through the end of the paid service period, then is taken offline. Your card will still point to that URL, so the hosted profile will no longer open until service is restored.